You Asked, We Answered

How do I book?

Once you have decided on the service that you want, simply fill out the Booking Form and we will let you know whether we have availability via email. We require 50% deposit or full payment to secure your event. The balance of payment along with the security damages deposit is due 7 days before your event.

​

How far in advance do I need to book?

 We typically require a minimum of 3 week notice for a booking, however please note that our calendar starts to fill up months in advance so early booking is recommended. Depending on availability, we may be able to accommodate last minute bookings.

*Last minute bookings scheduled with less than 3 days notice will have an additional $30 Rush Fee

​

Do you travel outside of Winnipeg? 

Unfortunately we don't!​

​

How long is my booking for?

​For Balloon Arches and Backdrops Decor Service, we will collect the rental equipment at the end of your party. If the setup is at your home and you would like to keep it for a longer period, this must be arranged with us in advance. Please note that a fee may be applicable depending on the amount of additional time required.

​

Can I choose my balloon colors?

Of course, we want this to be perfectly perfect for you and what you love.​

​

What happens if it rains on the day of my event?

Sunshine is not always guaranteed, so in the interest of your special day still being absolutely fantastic, we do require a Backup event location ( Preferably indoors) where we can continue the event as planned. In the event of bad weather, The Customer agrees that House Of Confetti can request a location change due to predicted weather and for security of the property and safety of staff, may refuse set up should an alternative location not be sought. It is the responsibility of the customer to source an alternative location. Bookings which are paid in full that require cancellation due to bad/severe weather, where practicable, will be re-scheduled within a 3- month period. Additional costs for all the perishable items (e.g. flowers) will be incurred if cancelled less than 72 hours prior to the event. Rescheduled dates are subject to availability. 

The company reserves the right to cancel the booking on reasonable grounds within any period leading up to the event. In the event this occurs, the customer will be refunded in full with the exception of where the customer has failed to fulfill their obligations within these terms & conditions

​

Are there any delivery fees?

Delivery is already included in the booking price as part of the set up and take down.​

​​​​

​

Please reach out if you have more question that weren't included or addressed in the information provided.